Shipping

Worldwide shipping

Country Shipping Time  Cost
Australia 1-2 business days  $10 - Free for orders over $150
United States, United Kingdom, New Zealand, Canada 2-5 business days $25 - Free for orders over $150
Rest of the World 3-5 business days $39.95 

 

 

AUSTRALIAN SHIPPING

We ship via Australia Post or DHL Express.
Please note if your shipping address is not in a metro area, it can take a few extra days to get to you.

 

INTERNATIONAL SHIPPING

DHL Express does not ship to PO Box addresses or military addresses.

We use a signed-for delivery service. Someone will need to be in to accept your delivery. If there is no-one in to sign for the delivery, a card will be left where you can arrange re-delivery or to collect from the depot. If you would prefer not to sign for your delivery, you can remove the signature requirement with DHL’s ODD site using your waybill number. Please note that if you choose to remove this, Serenudi cannot be held responsible for any loss or damage that may occur once your order has been delivered.

International customers may be required to pay sales tax, duty and/or custom charges. All taxes and custom charges are the responsibility of the customer and are not included in the cost of the order. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.

     

    PRE ORDER ITEMS 

    If you purchase items together with an item that is a pre order item, your items will remain on hold until the pre order item arrives and will not be shipped separately. If you wish to have your orders shipped separately  you will need to make a separate purchase.

    For customers who pre order, Serenudi aims to deliver from the date specified. Delivery dates shown are estimates only and subject to change.